Scan it.
Report it.
Fix it.

RackTag gives every machine on your floor a digital identity. Members report a fault in ten seconds from the tag on the frame. Your team sees it instantly, with a full service history behind every asset.

Try the member scan Open staff dashboard

Assets tagged: 93
Open reports: 0
Avg. report time: 11s

Something wrong?

Scan to report it

CC04

Scan it. Report it. Fix it.

Real label · scan with your phone

Three steps, no friction

Member scans

Phone camera on the tag. No app, no account, no login. The right machine is already selected.

Fault reported

Category, optional photo, optional note. Duplicate reports are merged automatically.

Staff fix it

Acknowledge, take out of service, assign an engineer, mark repaired. Every step logged.

Live demo site

Harpenden Fitness | Main Site

93 assets seeded across cardio, strength, free weights, functional and studio zones. Submit a report from the member flow and watch it land in the staff dashboard immediately.